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IMPORTANT INFORMATION

  • Shipping Information
    We offer free delivery within the UK, with a flat rate of £2.50 for all international orders. All cards shipped from the UK are sent by Royal Mail and sent out 1st class postage (untracked) which takes approximately 1-2 working days from dispatch. All cards are shipped in a well safe envelope and sent by Royal Mail. We aim to dispatch all orders within 1 working day, however, this may be longer at busy times of the year. You will receive an email when your order has been dispatched. Please allow up to 28 days for delivery. Once international orders have been shipped from the UK, depending on its destination, the parcel may enter the intended countries internal postal system. We are unable to influence these postal services once this happens, however, we will do our best to help resolve any delays in the parcel reaching its intended shipping address. If you order products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. If an order is sent back to us in the UK due to a customer not being able to receive the item(s), they will be liable for all costs incurred. Please also be advised that during UK Bank Holidays and busy periods such as Christmas, it may take slightly longer to receive your order. We will always do our best to inform you about any delay. Please email if you have any questions.
  • Product Information
    Cards are printed 150mm x 150mm square and come with a white envelope. Mini cards are printed 125x125mm square and come with a white envelope. All cards are left blank inside for your own message. Our designs are printed in the UK using a HP indigo press which is eco friendly with all paper sourced from sustainable forests. Printed on 300GSM high quality card with a triple coated finish, creating an exceptionally smooth surface whilst leaving the inside uncoated allowing you to write your message easily. All items are clear to see on our website and a true representation of how they will look.
  • Refunds & Returns
    We do NOT accept returns for any items unless they are damaged in transit. All cards are custom printed to order. In the unlikely event of an item arriving having been damaged in transit, please advise us within 2 working days by emailing info@tartdesigns.co.uk to get instructions on how to return the damaged item for a replacement. All prints leave us in perfect condition. Please do not accept delivery of an item which is obviously damaged in transit. Any delay in reporting damage caused in transit may affect our ability to replace your order. Please note, tart designs accepts no liability for damage caused whilst unpacking your card. Please replace card in an envelope and mark it with RETURNS and send it to the following address: T'art Designs Oaklands Farm, Lower Rudge, Pattingham Wolverhampton, WV6 7EB United Kingdon
  • FAQ's
    Are your cards blank inside? Yes, all cards are left blank inside for your own message. Can you send a card for me? Yes, please email info@tartdesigns.co.uk once your order has been placed with your message and address and our team will be happy to arrange this for you. *Please note all messages will be hand written. Are your cards eco friendly? Yes, we want our cards to be eco friendly, which is why each card is printed using a HP Indigo press which is carbon neutral using paper sourced from sustainable forests. Do you stock your cards in retailers? Yes, I do. Please email info@tartdesigns.co.uk for more information. How are your greeting cards printed? Our cards are professionally printed onto 300gsm high quality card. Our card is triple coated on the outside, leaving each exceptionally smooth with the inside left uncoated making it easier for you to write your own message. Can you offer custom designs? Please contact info@tartdesigns.co.uk for all custom enquiries. Are all the cards designed by you? Yes, all cards are hand- drawn and designed by myself. How much do you charge for shipping? Shipping is free within the UK and charged a flat rate of £2.50 for all international orders. Do you offer next day delivery? Next day delivery can be arranged on request, please email info@tartdesigns.co.uk for a quote. What payment options do you offer? We accept all major debit and credit cards along with Apple Pay. Do you have Instagram? @tart_designs
  • Terms & Conditions
    TERMS & CONDITIONS Effective date June 2022 OVERVIEW This website is operated by t’art designs. Throughout the site, the terms “we”, “us” and “our” refer to t’art designs. t’art designs offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We may amend these Terms from time to time. Every time you place an order for any Products, please check out these Terms to ensure you understand the terms that will apply at that time. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. These Terms were most recently updated on 20.06.2022 ONLINE STORE TERMS If you are a consumer, you may only purchase Products from our site if you are at least 18 years old. You may not use our products for any illegal or unauthorized purpose nor may you (including but not limited to copyright laws). After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation). If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Product and do not wish to wait for the Product to come back in to stock (if this option is available), we will refund you the full amount including any delivery costs charged as soon as possible. Information on our Shipping, Returns, Refunds and Cancellations Policies can be viewed in the 'Important Information' section on our website GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. If you are a consumer, please note that English law governs these Terms. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours and images accurately, we cannot guarantee that your device's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from the images on our site. The packaging of the Products may vary from that shown on images on our site MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue Products without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. Find in 'Important Information' ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall T’art Designs, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. INDEMNIFICATION You agree to indemnify, defend and hold harmless t’art designs and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom. CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@tartdesigns.co.uk.
  • Privacy Policy
    Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. What personal information do we collect from the people that visit our blog, website or app? When ordering you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. When do we collect information? We collect information from you when you place an order. How do we use your information? We may use the information we collect from you when you make a purchase, surf the website, or use certain other site features in the following ways: To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To send periodic emails regarding your order or other products and services. To follow up with them after correspondence (live chat, email or phone inquiries) How do we protect your information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to: Help remember and process the items in the shopping cart. Understand and save user’s preferences for future visits. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If users disable cookies in their browser: If you turn cookies off it will turn off some of the features of the site. Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third-party links We do not include or offer third-party products or services on our website. Google Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. We have implemented the following: Demographics and Interests Reporting We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on. According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes: On our Privacy Policy Page Can change your personal information: By logging in to your account How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third-party behavioral tracking? It’s also important to note that we allow third-party behavioral tracking Should a data breach occur: We will notify you via email Within 7 business days We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: Process orders and to send information and updates pertaining to orders. Send you additional information related to your product and/or service Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CANSPAM, we agree to the following: Not use false or misleading subjects or email addresses. Identify the message as an advertisement in some reasonable way. Include the physical address of our business or site headquarters. Monitor third-party email marketing services for compliance, if one is used. Honor opt-out/unsubscribe requests quickly. Allow users to unsubscribe by using the link at the bottom of each email. Contacting Us If there are any questions regarding this privacy policy, please contact us at info@tartdesigns.co.uk
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